Come join the BJs Team!

Job Summary

Responsible for dispensing spectacles and other optical aids to both adults and children working with prescriptions written by optometrists and ophthalmologists. This position advises and assists patients with various types of lenses and spectacle frames including style weight and color.

Team Members:

• Carry out job functions and responsibilities as assigned. Support the application of club policies procedures and compliance.
• We strive for flawless execution and hold ourselves accountable .
• Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns as appropriate.
• Ensure a safe and positive environment for our members and each other.
• Embrace inclusion and diversity by working together with collaboration and respect. Work as a team to achieve goals.
• Move with speed and agility in everything we do.
• Innovate and adapt so we can move as fast as the world around us.
• Maintain a friendly and positive attitude.

Members:

• Deliver service excellence through all points of contact.
• Resolve and deescalate to address every member concern.
• Ensure a safe and positive environment and experience for the members.
• Daily commitment to GOLD Member Standards
  • Greet Anticipate Appreciate (GAA)
  • Fast Friendly Full Fresh Clean

Club Standards: Work as a team to deliver GOLD club standards daily.

• Work with commitment and pride to deliver GOLD- Grand opening look daily
  • All items stocked and promotional plans executed
  • Maintain visible accurate signage
  • Clean and organized inside and out

Know your Business:

• Understand how to access and read production and/or financial performance reporting for your department
• See the connection between consistent execution and the positive impact it can have on the business

Major Tasks Responsibilities and Key Accountabilities

• Verifies order data entry compares Rx to original Rx provided from the doctor assuring all information entered in the system is accurate. Completes proper order filing procedures including filing the order under the correct ABC system in the store.
• Delivers sales by providing excellent Member service in person and over the phone. Must be able to explain in detail all procedures included under the exam fee; being open and honest in communication and maintaining a friendly pleasant demeanor with customers at all time.
• Takes measurements assures correct frame selection for Rx power reads prescriptions on the lensometer timely notification of product readiness and advancement of the order in the system: including received notified and dispense of each job and proper handling of all money related transactions.
• Adheres to all privacy and confidential/proprietary company policies and procedures (i.e. Health Information Portability and Accountability Act known as HIPAA) as required by law. Provides support to Members in making eyeglass adjustments and repairs.
• Assists Optical Manager with the opening and closing procedures at the beginning and end of shift. Ensures that accurate funds are collected and payments are made at the point of service.
• Maintains all club policies and procedures.
• Performs other duties as assigned including working in other departments as needed.
• Regular predictable full attendance is an essential function of this job.

Qualifications

• Knowledge of optical products and business practices preferred.
• High school diploma college degree and/or big box wholesale retail optical and/or management experience is preferred.
• Strong interpersonal skills organizational skills and an attention to detail required.
• Open shift availability required.
• At least 18 years of age.

Come join the BJs Team!

Job Summary

Responsible for performing all of the duties required of a dispensing optician in addition to managerial duties. This position is responsible for managing teaching and coaching the optical team members interacting with Members confirming appointments reviewing insurance information and department upkeep. The Optical Manager serves as the liaison between our Members and the lab to ensure that orders are processed timely.

Leadership:

• Know their business/business acumen. Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data.
• Lead through change. Model leadership competencies build credibility and act as a champion for business growth.
• Communicate effectively. Provide the information teams require to be successful.
• Build high performing teams by creating a culture of collaboration. Provide honest and timely direction follow up and feedback that will drive business results and support team member engagement.
• Deliver results. Execute business expectations within expected timeframes by setting clear expectations utilizing follow up and accountability.

Team Members:

• Teach coach and lead through the club level training process. Support team member engagement within all areas of responsibility to enable the application of policies procedures and compliance.
• Drive a culture of development strategic thinking and acting ethical decision making and engagement. Lead with the team member and member in mind to address any and all concerns and to escalate any concerns as appropriate.
• Ensure a safe and positive environment and experience for the team members.
• Embrace inclusion and diversity by working together with collaboration and respect. Acknowledge team member success work as a team to achieve goals identify and retain top talent.

Members:

• Guarantee service excellence through all points of contact.
• Set service standard expectations for all team members. Provide team support and empowerment to resolve every member concern.
• Ensure a safe and positive environment and experience for the members.
• Daily commitment to GOLD Member Standards
  • Greet Anticipate Appreciate (GAA)
  • Fast Friendly Full Fresh Clean

Club Standards: Lead teams to deliver GOLD club standards daily.

• Define and model GOLD- Grand opening look daily
  • All items stocked and promotional plans executed
  • Maintain visible accurate signage
  • Clean and organized inside and out
  • Perishable areas stocked and rotated with cold chain maintained

Know Your Business:

• Acquire a deep knowledge of key metrics and reporting for total club and department performance
• Drive performance and profitability by using reporting to identify trends and areas of opportunity
• Have the foresight to see a breakdown in process and correct it before it negatively impacts club performance metrics

• Communicate a simple message to your team on the connection between consistent operational performance and achieving club financial targets

Major Tasks Responsibilities and Key Accountabilities

• Provides a high level of Member service including answering all incoming calls scheduling patients for doctor’s appointments being open and honest in communication and maintaining a friendly pleasant demeanor with Members at all time.
• Provides support to Members in: making eyeglass adjustments taking measurements reading prescriptions on the lensometer timely notification of product readiness proper handling of all money related transaction and completing paperwork necessary to place and process orders.
• Manages Optical department team members and ensures all team members diligently engage in person and over the phone with Members.
• Processes and verifies all third-party insurance payment information.
• This position will have access to patient information therefore a high degree of discretion and adhering to all privacy and confidential/propriety company policies and procedures is required (i.e. Health Insurance Portability and Accountability Act known as HIPAA).
• Manages all sales opening and closing procedures at the end of the shift. Must ensure that accurate funds are collected and payments are made at the point of service.
• Communicates and follows up with General Manager and Regional Director Operations regarding department performance maintenance situations team member’s performance and doctor relations.
• Ensure work station/Optical department is maintained and clean at all times.
• Supervises all team members in the Optical department and is responsible for training separations recommendation for promotions and coaching.
• Maintains all club policies and procedures.
• Performs other duties as assigned including working in other departments as needed.
• Regular predictable full attendance is an essential function of this job.

Qualifications

• Must be licensed to work as an optician within the State and keep license up to date and active.
• Knowledge of optical products and business practices preferred.
• High school diploma college degree and/or big box wholesale retail optical and/or management experience is preferred.
• Demonstrated leadership capabilities including managing/supervising cross-functional teams training team members and driving and communicating results.
• Strong interpersonal skills customer service skills organizational skills and an attention to detail required.
• Open shift availability required.
• At least 18 years of age.

Come join the BJs Team!

Job Summary

Responsible for dispensing spectacles and other optical aids to both adults and children working with prescriptions written by optometrists and ophthalmologists. This position advises and assists patients with various types of lenses and spectacle frames including style weight and color.

Team Members:

• Carry out job functions and responsibilities as assigned. Support the application of club policies procedures and compliance.
• We strive for flawless execution and hold ourselves accountable .
• Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns as appropriate.
• Ensure a safe and positive environment for our members and each other.
• Embrace inclusion and diversity by working together with collaboration and respect. Work as a team to achieve goals.
• Move with speed and agility in everything we do.
• Innovate and adapt so we can move as fast as the world around us.
• Maintain a friendly and positive attitude.

Members:

• Deliver service excellence through all points of contact.
• Resolve and deescalate to address every member concern.
• Ensure a safe and positive environment and experience for the members.
• Daily commitment to GOLD Member Standards
  • Greet Anticipate Appreciate (GAA)
  • Fast Friendly Full Fresh Clean

Club Standards: Work as a team to deliver GOLD club standards daily.

• Work with commitment and pride to deliver GOLD- Grand opening look daily
  • All items stocked and promotional plans executed
  • Maintain visible accurate signage
  • Clean and organized inside and out

Know your Business:

• Understand how to access and read production and/or financial performance reporting for your department
• See the connection between consistent execution and the positive impact it can have on the business

Major Tasks Responsibilities and Key Accountabilities

• Verifies order data entry compares Rx to original Rx provided from the doctor assuring all information entered in the system is accurate. Completes proper order filing procedures including filing the order under the correct ABC system in the store.
• Delivers sales by providing excellent Member service in person and over the phone. Must be able to explain in detail all procedures included under the exam fee; being open and honest in communication and maintaining a friendly pleasant demeanor with customers at all time.
• Takes measurements assures correct frame selection for Rx power reads prescriptions on the lensometer timely notification of product readiness and advancement of the order in the system: including received notified and dispense of each job and proper handling of all money related transactions.
• Adheres to all privacy and confidential/proprietary company policies and procedures (i.e. Health Information Portability and Accountability Act known as HIPAA) as required by law. Provides support to Members in making eyeglass adjustments and repairs.
• Assists Optical Manager with the opening and closing procedures at the beginning and end of shift. Ensures that accurate funds are collected and payments are made at the point of service.
• Maintains all club policies and procedures.
• Performs other duties as assigned including working in other departments as needed.
• Regular predictable full attendance is an essential function of this job.

Qualifications

• Knowledge of optical products and business practices preferred.
• High school diploma college degree and/or big box wholesale retail optical and/or management experience is preferred.
• Strong interpersonal skills organizational skills and an attention to detail required.
• Open shift availability required.
• At least 18 years of age.

Come join the BJs Team!

Job Summary

Responsible for dispensing spectacles and other optical aids to both adults and children working with prescriptions written by optometrists and ophthalmologists. This position advises and assists patients with various types of lenses and spectacle frames including style weight and color.

Team Members:

• Carry out job functions and responsibilities as assigned. Support the application of club policies procedures and compliance.
• We strive for flawless execution and hold ourselves accountable .
• Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns as appropriate.
• Ensure a safe and positive environment for our members and each other.
• Embrace inclusion and diversity by working together with collaboration and respect. Work as a team to achieve goals.
• Move with speed and agility in everything we do.
• Innovate and adapt so we can move as fast as the world around us.
• Maintain a friendly and positive attitude.

Members:

• Deliver service excellence through all points of contact.
• Resolve and deescalate to address every member concern.
• Ensure a safe and positive environment and experience for the members.
• Daily commitment to GOLD Member Standards
  • Greet Anticipate Appreciate (GAA)
  • Fast Friendly Full Fresh Clean

Club Standards: Work as a team to deliver GOLD club standards daily.

• Work with commitment and pride to deliver GOLD- Grand opening look daily
  • All items stocked and promotional plans executed
  • Maintain visible accurate signage
  • Clean and organized inside and out

Know your Business:

• Understand how to access and read production and/or financial performance reporting for your department
• See the connection between consistent execution and the positive impact it can have on the business

Major Tasks Responsibilities and Key Accountabilities

• Verifies order data entry compares Rx to original Rx provided from the doctor assuring all information entered in the system is accurate. Completes proper order filing procedures including filing the order under the correct ABC system in the store.
• Delivers sales by providing excellent Member service in person and over the phone. Must be able to explain in detail all procedures included under the exam fee; being open and honest in communication and maintaining a friendly pleasant demeanor with customers at all time.
• Takes measurements assures correct frame selection for Rx power reads prescriptions on the lensometer timely notification of product readiness and advancement of the order in the system: including received notified and dispense of each job and proper handling of all money related transactions.
• Adheres to all privacy and confidential/proprietary company policies and procedures (i.e. Health Information Portability and Accountability Act known as HIPAA) as required by law. Provides support to Members in making eyeglass adjustments and repairs.
• Assists Optical Manager with the opening and closing procedures at the beginning and end of shift. Ensures that accurate funds are collected and payments are made at the point of service.
• Maintains all club policies and procedures.
• Performs other duties as assigned including working in other departments as needed.
• Regular predictable full attendance is an essential function of this job.

Qualifications

• Knowledge of optical products and business practices preferred.
• High school diploma college degree and/or big box wholesale retail optical and/or management experience is preferred.
• Strong interpersonal skills organizational skills and an attention to detail required.
• Open shift availability required.
• At least 18 years of age.

WHY YOULL LOVE THIS JOB

• Health vision and dental insurance
• PTO and paid holidays
• 401K
• Employee Stock Purchase Plan
• Bonuses
• Nights Weekends and Holidays off
• Generous eyewear discount

• Work with patients to solve their visual needs and build loyalty to the practice and dispensary.
• Analyze resolve and correct customer service issues.
• Provide an excellent patient experience while working towards meeting persona practice and company goals.
• Learn and support the policies and procedures for opening closing and operating the dispensary.
• Ensure best practices are delivered to ensure patient satisfaction.
• Work independently with regular communication and support from your District Manager.
• Foster positive working relationships with the practice doctors leadership and staff.

• Previous experience in the retail or optical industry.
• State licensure required.
• Strong communication skills (verbal and written) including strong interpersonal skills.
• Excellent problem-solving skills.
• Ability to adjust priorities and manage time wisely in a fast-paced environment.

The Eye Care group is looking for a Licensed Optician to work primarily in our Orange location. Elevate your knowledge while working alongside MDs in every specialty of Ophthalmology. We have 4 locations. We are a busy practice with excellent Google reviews from our Patients.

Our Licensed Opticians manage their primary locations in all aspects of optical business operations. Our opticians educate patients on lens styles and frame fits to best benefit the Patient. We offer only premium products to our patients. In addition to sales you will be managing the frame boards which ensures you are selling frames you love! Other than Medicare after cataract surgery we do not accept Vision plans so there is no insurance billing required. Multi-tasking and organization is a must as this is a busy office. We are looking for a friendly and efficient Optician with excellent communication and problem solving skills and the ability to work with or learn Prisms.

We have an excellent benefit package with PTO Holidays Medical insurance and more! You will have a great work/life balance with Monday through Friday hours. Wages are competitive and based on experience and talents.

If this sounds like the perfect position for you reach out to Christina and lets talk!